Cockburn's Grocery : Ian Cockburn runs this large shop out of Civilized Phlan's residential district selling foods, dry goods, and all manner of household items. He also does a brisk trade selling specialized adventuring gear, and has on-hand or can get just about any piece of common adventuring equipment a ruin delver could want, aside from weapons or armor. Prices are standard. Healing potions, alchemist's fire, and other exotic goods are usually in limited supply.
Matteo's : Master Smith Matteo produces excellent quality arms and armor at this smithy, and sells all sorts of weapons and armor at standard prices. He can also add silver plating to weapons. He offers custom item crafting, but such quality work can take up to three weeks to complete. Due to his particularly high standards, Matteo is not interested in buying used weapons and armor.
Georg of Vitkov : A more common smith, Georg offers a full selection of ordinary weapons and armor at prices 10% cheaper than Matteo. His skill is nowhere near Matteo's, however, and his wares can sometimes be of inferior quality. Georg is therefore much more interested in buying used equipment than Matteo is, and will pay half an item's normal value.
Ernst the Farrier : Ernst runs the only stable in the settlement, and still doesn't get a lot of business. He sells livestock, horses, mules, and all manner of tack and harness including barding (thanks to an agreement with Matteo). However the prices for his animals are twice normal because they have to be brought in by sea.
Hakiem the Jeweler : The only skilled jeweler and goldsmith in town, Hakiem Hulmarra owns this small but heavily-guarded shop selling gems and jewelery of all sorts and also doing a good bit of side business as a moneychanger. Adventurers often come here to convert their spoils into more easily-transported gemstones or higher-denomination coinage, and those working on behalf of the council get these services for free. Hakiem will also frequently buy art objects of precious gems or metals.