A national casual dining restaurant chain, it has a large presence in the Southeast, where it is considered a regional cultural icon. It is the world’s leading server of waffles, T-bone steaks, omelets, cheese 'n eggs, USDA Choice hamburgers, country ham, pork chops, grits, hashbrowns, patty melts, raisin toast, apple butter, and Heinz Traditional Steak Sauce.

Because of its 24/7 operational hours, it is a popular choice for meetings best done under cover of night.